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Exceptional Safaries 10+ Years Of Excellence
West Kilimanjaro Safari Tour

Practical Info

Payments & Booking

How to book, the 30% deposit, payment methods and cancellations.

5 sections

Booking with Exceptional Safaries is simple and personal. Here is how reservations, deposits and payments work.

1 How to Book

Reserve your safari through our website, by email or by phone. Once your dates and itinerary are confirmed, a 30% deposit secures your reservation, and we send a detailed confirmation with your itinerary, accommodation and any special requests. We recommend booking 3–6 months in advance, especially for the peak season from June to October.

2 Deposit and Balance

  • A deposit of 30% of the total trip cost secures your booking.
  • The balance is due 60 days before your safari begins, unless otherwise agreed in writing.
  • Late payments may result in the cancellation of the booking.

3 Payment Methods

  • Bank transfer, major credit and debit cards, or approved online payment platforms.
  • Payments are processed through secure, encrypted systems, and a receipt is issued for every payment.
  • Split payments and several currencies can be accommodated, and instalments are available for selected packages.
  • Bank fees, transfer charges and currency conversion costs are the client's responsibility.

4 What Your Price Includes

Our prices include meals, lodging, Land Cruisers, fuel, national park fees, in-country flights, airport transfers, staff salaries and taxes. Your quote lists exactly what is included in your tour. Prices are based on a minimum of 3–4 people sharing; single supplements and prices for couples, families and groups are available on request.

5 Cancellations

  • More than 60 days before departure: 75% of the deposit is refunded.
  • 30–60 days before departure: 50% of the total trip cost is refunded.
  • Less than 30 days before departure: no refund.

Full details are in our booking terms and conditions.

Need Help?

Talk to our safari team

Can’t find what you’re looking for? Our Tanzania-based specialists are happy to answer any question.

Ready to Plan Your Safari?

Our Tanzania-based team will design a private itinerary around your dates, interests and budget.

Plan Your Safari